How do I order?

1Go to ours
2Choose your product. Pay safely and conveniently online with us.
3Delivery is in 1-2 working days, Within Germany Delivery for free.

Support Hours

Mon-Fri 8: 00 - 20: 00 CET
0049 (0) 7725 / 9193-75

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PREMIUM SERVICE
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PREMIUM SERVICE

If you have problems with the installation or the realization of your project and need help. We stand by your advice and action aside. Our personal support can be reached by phone and live chat as well as by e-mail around the clock.

We also help you online.
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We also help you online.

If you can not solve a problem yourself, we will solve your interface installation problems online. Prerequisite for online support is a telephone and Internet connection. Arrange an online session with us.

Fixture not found?
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Fixture not found?

If you can not find a fixture in our library. Let's make a fitting fixture for your DMX device. For this we need a channel description of the DMX device. (Instruction Manual / PDF)

USB DRIVER INSTALLATION INSTRUCTIONS

LINUX

Detailed guide to the Linux USB driver installation.

ANDROID

Detailed instructions for Android USB driver installation.

QUESTIONS AND ANSWERS

MAC OS X USB DRIVER

macOS X USB driver installation

Installation Guide

Ab macOS 10.9 is factory-installed by Apple Driver "locking out" ie the required driver is installed but can not be used.
The macOS Helper fixes this condition until Apple fixes this problem in a newer operating system version.

Note! The USB2DMX® interface is not yet plugged in to the USB port.

Start the macOS helper

macOS Helper 1

macOS Helper 2

→ Open With → Installer

macOS Helper 3

continue

macOS Helper 4

install

macOS Helper 5

Give her macOS User password on. → Install software

macOS Helper 6

Info Wait for the installation to finish. This can take 1-2 minutes.

macOS Helper 7

The installation is completed successfully → Close

Note! Be sure to reboot for the changes to take effect.

macOS Helper 8

Apple → Restart

The macOS USB driver is now unlocked.

The USB2DMX interface can now be connected to the USB port.

WINDOWS USB DRIVER

USB2DMX interface

What's the difference between the USB2DMX PRO and OPTO?

USB2DMX® OPTO

  • Galvanic separation.
    The USB port is completely disconnected from the DMX circuit.
  • Blue LED in the XLR connector.
    Signals that the galvanic separation is active.
  • Red LED in the XLR connector.
    Lit when DMX signals are output.
The interface comparison in tables form

Can I use the Sunlight software?

NoSunlight software does not support the Open DMX protocol.

Windows USB DRIVER

Windows USB driver installation

Installation Guide

Note! Run the installation file as an administrator.

Start installation as admin

→ Right mouse button → Run as administrator

Windows Install Extract

→ Extract

Windows Install Welcome

→ Next

Windows Install License

→ I agree to the license agreement → Next

Windows Install Done

→ Finish

The USB driver is now installed and ready for use.

The USB2DMX interface can now be plugged in.

Freestyler

I can not find a fixture for my DMX device

You can use the FixtureCreator to create a fixture for your DMX device.

Start -> FreeStyer -> Fixture Creator

FreeStyler FixtureCreator Start

Note!

For the correct channel description you need a datasheet of your DMX device.

Which interface do I have to choose in FreeStyler?

Note! The USB driver must be installed beforehand.

See Windows USB driver installation

Select the JMS USB2DMX Interface in the universe 1 off.

Setup -> FreeStyler Setup -> Interface setup -> controller

FreeStyler Interface Settings

No further settings are required.

In the Unversum 2 select Virtual Interface.

How do I install my DMX devices in FreeStyler?

In the menu bar Setup -> FreeStyler Setup -> Add / Remove Fixtures

DMXControl

Which interface do I have to select in DMXControl 2?

Note! The USB driver must be installed beforehand.

See Windows USB driver installation

Note! The JMS USB2DMX interface must be plugged in.

Start -> Programs -> DMXControl -> DMXControl

DMXControl Interface 1

DMXControl Interface 2

-> Configuration -> OutputPlugins

Select the JMS USB2DMX Interface off.

DMXControl Interface 3

-> select JMS USB2DMX interface -> set checkmark -> close window with X.

No further settings are required.

The USB2DMX interface is now installed and ready for use.

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USB DRIVER

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We look forward to your message or feedback
and gladly answer your questions not on the website
or in the FAQ could be answered.

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