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1Go to ours
2Choose your product. Pay safely and conveniently online with us.
3Delivery is in 1-2 working days, Within Germany Delivery for free

Support Hours

Mon-Fri 8: 00 - 20: 00 CET
0049 (0) 7725 / 9193-75

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PREMIUM SERVICE
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PREMIUM SERVICE

If you have problems with the installation or the implementation of your project and need help, we are at your side with advice and action. You can reach our personal support by phone and live chat as well as around the clock by email.

We also help you online.
Start TeamViewer session +

We also help you online.

If you cannot solve a problem yourself, we can also solve your interface installation problems online. A telephone and an Internet connection are required for online support. Arrange an online session with us.

Fixture not found?
Contact us +

Fixture not found?

If you cannot find a fixture in our library, we will be happy to create a suitable fixture for your DMX device. For this we need a channel description of the DMX device. (Operating instructions / PDF)

USB DRIVER INSTALLATION INSTRUCTIONS

LINUX

Detailed guide to the Linux USB driver installation.

ANDROID

Detailed instructions for Android USB driver installation.

QUESTIONS AND ANSWERS

 

USB2DMX interface

What's the difference between the USB2DMX PRO and OPTO?

USB2DMX® OPTO 

  • Galvanic separation.
    The USB port is completely disconnected from the DMX circuit.
  • Blue LED in the XLR connector.
    Signals that the galvanic separation is active.
  • Red LED in the XLR connector.
    Lit when DMX signals are output.
The interface comparison in tables form

 

Can I use the Sunlight software?

NoSunlight software does not support the Open DMX protocol.

AIR2DMX WLAN interface

ArtNet HotSpot Mode

Apparently no reaction in HotSpot mode

Note!  Disable mobile data 

Im HotSpot Mode have mobile data (WIFI +) on the smart phone / tablet disabled .
The AIR2DMX interface can not Access to the internet provide.
Most mobile devices then try to connect to the Internet via the cellular network or other WiFi routers.
This means that the AIR2DMX WLAN interface is temporarily or permanently unavailable.

Connect AIR2DMX with WLAN router (router mode)

Register AIR2DMX on the WIFI router

Connect the AIR2DMX interface to the power supply.

The power LED lights up orange / WIFI LED flashes blue.

Connect a WLAN end device (laptop / smartphone / tablet) to the AIR2DMX interface.

Enable Wifi on your end device

Select the JMS_AIR2DMX_xxxxxx Interface in the WLAN menu and click on Connect.

Enter the AIR2DMX WLAN password of the interface.
The AIR2DMX password can be found on the housing of the AIR2DMX interface.

WIFI LED lights up continuously blue.

Open one Web browser and give the address 2.0.0.1 .
The AIR2DMX setup page opens.

JMS AIR2DMX node settings Router mode

  1. Enter the SSID (Name of the WLAN) of your WIFI router.
  2. Give that WLAN password Your WIFI router.
  3. Deactivate You the Stand alone mode (No tick in the checkbox)
  4. Click Save & Restart Node

The WIFI LED flashes green (The interface tries to log into the router)

After 2-6 seconds the WIFI LED lights up permanently green. (The interface has successfully registered)

The JMS AIR2DMX WLAN interface is now connected to your router.
After switching on the AIR2DMX interface connects it yourself now automatically with the WLAN router.

Note!  Should the WIFI LED after 30 seconds flashing red quickly the WLAN password or SSID was entered incorrectly.
In this case, check the entry and pay attention to upper and lower case as well as underscores / hyphens and spaces.

As long as the WIFI LED flashes red quickly you can reconnect to the AIR2DMX interface via your WLAN end device and make the necessary setup corrections.

USB DRIVER

macOS Helper instructions

Ab macOS 10.9 is factory-installed by Apple Driver "locking out" ie the required driver is installed but can not be used.
The macOS Helper fixes this condition until Apple fixes this problem in a newer operating system version.

 

 Note!  The USB2DMX® interface is not yet plugged in to the USB port.

Start the macOS helper

  macOS Helper 1

macOS Helper 2

→ Open With → Installer

 

macOS Helper 3

Continue

 

macOS Helper 4

install

 

macOS Helper 5

Give her macOS User password one. → Install software

 

macOS Helper 6

 Info  Wait for the installation to finish. This can take 1-2 minutes.

 

 macOS Helper 7

The installation has been completed successfully → Close

 

 Note!  Be sure to reboot for the changes to take effect.

macOS Helper 8

Apple → Restart

 

The macOS USB driver is now unlocked.

The USB2DMX interface can now be connected to the USB port.

Windows USB driver installation

Installation Guide

Note!  Run the installation file as an administrator.

 

Start installation as admin

 → Right mouse button → Run as administrator   

 

Windows Install Extract

→ Extract

 

Windows Install Welcome

→ Next

 

 Windows Install License

→ I agree to the license agreement → Next

 

 Windows Install Done

→ Finish

 

The USB driver is now installed and ready for use.

The USB2DMX interface can now be plugged in.

AIR2DMX WLAN interface

Connect AIR2DMX with WLAN router (router mode)

Register AIR2DMX on the WIFI router

Connect the AIR2DMX interface to the power supply.

The power LED lights up orange / WIFI LED flashes blue.

Connect a WLAN end device (laptop / smartphone / tablet) to the AIR2DMX interface.

Enable Wifi on your end device

Select the JMS_AIR2DMX_xxxxxx Interface in the WLAN menu and click on Connect.

Enter the AIR2DMX WLAN password of the interface.
The AIR2DMX password can be found on the housing of the AIR2DMX interface.

WIFI LED lights up continuously blue.

Open one Web browser and give the address 2.0.0.1 .
The AIR2DMX setup page opens.

JMS AIR2DMX node settings Router mode

  1. Enter the SSID (Name of the WLAN) of your WIFI router.
  2. Give that WLAN password Your WIFI router.
  3. Deactivate You the Stand alone mode (No tick in the checkbox)
  4. Click Save & Restart Node

The WIFI LED flashes green (The interface tries to log into the router)

After 2-6 seconds the WIFI LED lights up permanently green. (The interface has successfully registered)

The JMS AIR2DMX WLAN interface is now connected to your router.
After switching on the AIR2DMX interface connects it yourself now automatically with the WLAN router.

Note!  Should the WIFI LED after 30 seconds flashing red quickly the WLAN password or SSID was entered incorrectly.
In this case, check the entry and pay attention to upper and lower case as well as underscores / hyphens and spaces.

As long as the WIFI LED flashes red quickly you can reconnect to the AIR2DMX interface via your WLAN end device and make the necessary setup corrections.

ArtNet HotSpot Mode

Apparently no reaction in HotSpot mode

Note!  Disable mobile data 

Im HotSpot Mode have mobile data (WIFI +) on the smart phone / tablet disabled .
The AIR2DMX interface can not Access to the internet provide.
Most mobile devices then try to connect to the Internet via the cellular network or other WiFi routers.
This means that the AIR2DMX WLAN interface is temporarily or permanently unavailable.

Freestyler

I can not find a fixture for my DMX device

You can use the FixtureCreator to create a fixture for your DMX device.

Start -> FreeStyer -> Fixture Creator

FreeStyler FixtureCreator Start

 

Note!

For the correct channel description you need a datasheet of your DMX device.

Which interface do I have to choose in FreeStyler?

 

 Note! The USB driver must be installed beforehand.

See Windows USB driver installation

 

Select the JMS USB2DMX Interface in the universe 1 off.

Setup -> FreeStyler Setup -> Interface setup -> controller

FreeStyler Interface Settings

No further settings are required.

In the Unversum 2 select Virtual Interface.

How do I install my DMX devices in FreeStyler?

In the menu bar Setup -> FreeStyler Setup -> Add / Remove Fixtures

DMXControl

Which interface do I have to select in DMXControl 2?

 

 Note! The USB driver must be installed beforehand.

See Windows USB driver installation

 

 Note! The JMS USB2DMX interface must be plugged in.

 

Start -> Programs -> DMXControl -> DMXControl

DMXControl Interface 1

 

DMXControl Interface 2

-> Configuration -> Output plugins

 

Select the JMS USB2DMX Interface off.

DMXControl Interface 3

-> select JMS USB2DMX interface -> check mark -> close window with X.

 

No further settings are required.

The USB2DMX interface is now installed and ready for use.

 

...

USB DRIVER

 

Contact Us

We look forward to your message or feedback
and gladly answer your questions not on the website
or in the FAQ could be answered.

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